In order to further standardize the work of openness of hospital affairs, establish an open and transparent management system, and continuously promote the process of democratic and legal governance, according to the requirements of higher-level documents, combined with the actual situation of our hospital, we have formulated this system.

I. Guiding ideology and principles for the implementation of "openness of hospital affairs"

The hospital affairs are open to the public under the unified leadership of the party committee of the hospital, and the important matters related to the patients, social masses, and workers' immediate interests are the focus of the hospital affairs, and the affairs of the hospital, except for those related to state secrets, public security, commercial secrets and personal privacy protected by law, should in principle be made public.

II. Adjustment of the Leading Group on Openness of Hospital Affairs and the Supervision and Evaluation Group

The leading group of hospital affairs openness is responsible for the management of hospital affairs openness and accepts the supervision of the hospital affairs openness supervision group and the general staff and patients.

       Supervision and assessment team is responsible for the supervision and inspection of the hospital affairs openness, and puts forward the rectification suggestions for the existing problems.

III. Main contents of the public affairs of the hospital

(I) Open to the public

1, hospital profile

The name of the hospital, level, place of practice, name of the legal representative, form of ownership, diagnostic and treatment subjects, beds, contact phone number, Web site and the effective time of the license for the practice of health care institutions and other basic information; functional departments set up, discipline construction, medical equipment and so on.

2、Hospital transportation and environment

The location of the hospital and traffic; guide signposts; outpatient, emergency, inpatient layout; fire evacuation channel.

3、Medical services

Expert team, expert outpatient schedule, instructions for medical treatment, consultation process, key disciplines, service time, admission and discharge process, reservation service, medical insurance policy, etc.

4、Medical service price information

Routine medical service prices, prices of commonly used drugs and major medical consumables, service price inquiry, etc.

5、Conduct construction

Medical ethics and medical style construction of the relevant provisions and supervision channels; medical service complaint box and complaint and consultation telephone; the construction of ethical integrity, etc..

(ii) Disclosure to patients

1, service information: information on the condition; special diagnosis and treatment service process, cost information; complaint management department office location and contact information; medical record copying service process and location.

2. Information on service prices and fees: fee inquiry; prices of medical service items, drugs and medical consumables; outpatient and inpatient fee inquiry.

(3) Inclusion of medical insurance medical institutions, reimbursement process and standards for insured patients.

(iii) Disclosure to employees

1, the hospital's major decision-making, appointment and dismissal of important cadres, important project arrangements and the use of large sums of money;

2, the status of the hospital's medical work, including: the number of annual hospitalization, outpatient emergency room, bed utilization rate, the average number of days of hospitalization, etc.; annual financial budgets, final accounts and implementation; hospital departmental responsibilities, management systems and processes; quality and safety information; emergency response programs and measures; pharmacy management and monitoring results.

3、Leadership team building and the implementation of the responsibility system for honest and clean party building, etc.; correcting the industry's unethical practices complaint mailbox and telephone.

4. Matters related to the rights and interests of employees;

5, job setting, job conditions; provisions for selection, appointment, rotation and exchange of middle-level cadres; pre-appointment publicity; appointment of senior and middle-level titles.

IV. Forms of disclosure of hospital affairs

(A) the form of disclosure to the community and patients

1、Set up hospital affairs open board, publicity window, electronic large screen bulletin board in obvious location.

2、Print the cost list or use the self-service machine to inquire.

3、Relevant information is released through the hospital website.

4、Establishing a mailbox for collecting suggestions from employees, etc.

(ii) Forms of disclosure to internal employees

(1) Adopting the forms of disclosure such as the hospital affairs open board, weekly meeting of the hospital, and staff symposium.

2、Released through the hospital intranet.

3、Publicized through the staff representative meeting.

4、Taking documents, newspapers, circulars and other internal information of the hospital open.

Fifth, the public time, process and requirements

(A) the hospital affairs open time and open content should be appropriate, divided into regular and irregular. Routine work according to the “hospital affairs open work schedule” update requirements for public, belonging to a matter of public at any time.

(B) the responsible departments to fill out the “hospital affairs open application form”, write open content, open location, open time, etc., by the department head, the hospital leadership in charge, the hospital affairs open leading group signed and agreed to be open, the implementation of the section will be the “application form” for the record and archives.

(C) the responsible section in strict accordance with the approval of the content, mode, location, and time limit for publicity; need to be withdrawn, to be withdrawn at the specified time.

VI. Supervision and assessment

 The hospital affairs openness supervision group shall carry out various forms of irregular random checks of hospital affairs open work in the hospital, and assess the department's hospital affairs open work. The hospital affairs disclosure work in the work is not in place, the public content is not true, the procedure is not standardized, the public update is not timely, should be instructed to the relevant departments to rectify the deadline, the hospital affairs disclosure leading group should be the results of rectification for the record.